How can we help?

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How do I view, reschedule or edit an appointment's details?

Your Account Dashboard allows you to:

  • View Appointment Status & Contact Cleaner
    You can see the status of your appointment request. Once a cleaner has accepted, you can see their profile, reviews, and contact info.
  • Reschedule, Change Cleaner, or Cancel
    You can choose a new date & time, change your cleaner, or completely cancel your request.

    As a courtesy to your Cleaning Professional, we ask you to be please be considerate when requesting last-minute changes

Important: You can only change your cleaner or initiate a cleaner rematch 24 hours or so before the appointment start time.

As a courtesy to your Cleaning Professional, we ask you to please be considerate when requesting last-minute changes. 

Select an appointment from the following list to get started: Login to your account to manage appointments.

Still need help? Contact Support