I am not very impressed with what Carmenia got done during her time here. We paid for 6 hours and she left in less than 4 and did not do a very thorough job. There is still soap scum and hair in the showers, and the dusting very incomplete. The hardwood floors don't even look like they were done at all. I would be happy with this level of cleaning if I had paid for 3 or 4 hours (which is probably about what she spent) but I was expected much more for 6 hours worth of cleaning.